Effective Date: [26/02/2025]
Welcome to Tradingo. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register or book a service, we collect details such as your name, email, phone number, and address.
- Payment Information: When making a transaction, we collect payment details through secure third-party payment processors.
- Service Provider Information: If you register as a service provider, we collect business details, certifications, and professional credentials.
- Usage Data: We track interactions on our platform, including service requests, reviews, and communications.
- Device Information: We may collect device type, IP address, browser type, and location data to improve user experience.
2. How We Use Your Information
We use the collected data to:
- Facilitate service bookings and communication between users and service providers.
- Process payments and transactions securely.
- Improve our platform’s functionality, security, and user experience.
- Send important notifications, updates, and promotional content (you may opt out of marketing emails at any time).
- Comply with legal obligations and protect against fraud or unauthorized access.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: To facilitate bookings and service fulfillment.
- Third-Party Payment Processors: For secure payment transactions.
- Legal Authorities: If required to comply with legal obligations or in cases of fraud prevention.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security, so we encourage you to take precautions when sharing personal information.
5. Your Rights & Choices
You have the right to:
- Access and update your personal information.
- Request the deletion of your data (subject to legal and operational requirements).
- Opt out of marketing communications.
- Restrict certain data processing activities.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [support@tradingo.com.au]
Phone: [0411223044]
By using Tradingo, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.